The point of view
Your website is not a library.
“Simplicity is the ultimate sophistication.” That's my compass. And yet, every week I see websites doing the exact opposite: menus going in every direction, twenty-line paragraphs, pages trying to say everything at once. The result: you understand nothing, and you leave.
In short
- Simplicity is the ultimate sophistication. On the web, the simpler, the better.
- Your website is not a library: stop dumping everything onto it.
- A website has one goal: to make people want to contact you.
- Got a lot to say? Save it for the blog, not the homepage.
This line, often attributed to Leonardo da Vinci, captures in a handful of words what I try to do on every project. The simpler, the better. It's not laziness, it's the opposite: simplifying takes far more work than piling things on.
Your website is not a library
The problem comes up again and again. You want to show everything: your strategy, your story, your fifteen services, your values, your team, all the content you've ever produced. So you pile it on. Menus, submenus, pages, paragraphs that never end.
But your website is not a library where visitors come to read it all. Nobody reads a fifteen-line paragraph, especially on a phone. It's unreadable, and unreadable means abandoned. Design plays a part, but even the most beautiful site drowns if it tries to say everything at once.
A website is a first date
Your website has one job: to convince someone to contact you, to want to work with you. One. It's not there to prove you know everything. It's there to make people want you.
Picture a first date. Across from you, someone who never stops talking, who pours out their whole life, frantically, in endless sentences, jumping from one topic to the next. Does that appeal to you? No. It's exhausting, it's off-putting. You don't call back. No second date.
A website that talks too much does exactly that. The visitor doesn't think “how impressive.” They close the tab. No second visit. So say less, but say it well: a clear promise, a bit of proof, an obvious way to reach you. That's what draws people in.
Got a lot to say? Not here
“But my business is specific, I have a lot to explain.” Maybe. It changes nothing.
Take an accountant. A prospect who hasn't signed yet doesn't need you to spell out the laws, the regulations and the fine print. They need to understand one thing: how you work, and whether they can trust you. The rest, you'll explain once they're a client.
Everything you have to say has a place, just not on the homepage. A blog, yes, like the article you're reading: if a topic interests you, I share my method and my thoughts. But I chose to write it, it's here for the curious who came looking for it. I never put it front and center as the main material at the entrance of the site.
The basic rule is simple: your key pages must be crystal clear and easy to digest. Everything else, you break it up, you set it aside, you make it optional.
Careful, I'm not handing you a rigid rule. There are nuances, exceptions, trades where you need to explain more. You have to think, not apply a recipe. But when in doubt, the answer is always the same, and it's pure common sense: simplify. Cut. A site that says one thing clearly always beats a site that says ten in a fog.
Frequently asked questions
Should you put everything on your website?
No, definitely not. Your website is not a library where visitors come to read it all. Every extra element dilutes the message and tires the reader. Keep the essentials and set the rest aside, or put it in a blog.
What is the purpose of a business website?
A website has one job: to convince someone to contact you and want to work with you. It's not there to prove you know everything, it's there to make people want you. Anything that doesn't serve that goal can go.
Why do visitors leave my website so fast?
Most often, because the site says too much. Menus going in every direction, fifteen-line paragraphs, a page trying to say everything at once: it's unreadable, and unreadable means abandoned. Visitors don't grasp what you do in three seconds, so they close the tab.
How much text should a homepage have?
As little as possible while still being clear. Nobody reads a fifteen-line paragraph, especially on a phone. Aim for a clear promise, a bit of proof and an obvious way to reach you. Say less, but say it well.
Does a simple website look less serious or less professional?
It's the opposite. Simplifying takes far more work than piling things on, and a site that says one thing clearly inspires more trust than one that says ten in a fog. Simplicity is the ultimate sophistication, not laziness.
My business is complex, how do I present it on my website?
A prospect who hasn't signed yet doesn't need the detail of laws, regulations or fine print. They need to understand one thing: how you work, and whether they can trust you. The rest, you'll explain once they're a client.
Should you feature your blog on the homepage?
No. A blog has its place, but not as the main material at the entrance of the site. It's there for the curious who come looking for it, not to greet everyone. Your key pages must stay crystal clear and easy to digest.
How many services should you show on your website?
Few enough to stay readable. Trying to show all fifteen services at once drowns the message and loses the visitor. Highlight what really matters, break up the rest and make it optional.
How do you know what to remove from your website?
Ask a simple question about each element: does it help the visitor contact you? If the answer is no, it can leave the main page. When in doubt, the answer is always the same: simplify, cut.
Can a great design save an overloaded website?
No. Design matters, but even the most beautiful site drowns if it tries to say everything at once. A clear message comes before aesthetics. A clean, clear site will always beat a gorgeous but unreadable one.
Why is a website compared to a first date?
Because someone who never stops talking, who pours out their whole life in endless sentences, is exhausting and off-putting: you don't call back. A website that talks too much does exactly that, the visitor closes the tab and never returns. Just make them want a second date.
Also worth reading
Nobody looks at your site on a computer.
Your customers are on their phones, often outside and in a hurry. A site that forgets this is useless.
Read the articleFarmer's common sense, applied to digital.
The web loves to overcomplicate. I do the opposite: I only build what's useful, and I judge it on the harvest.
Read the article